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Shipping and Return Policy


SHIPPING POLICY:

Continental United States

Free shipping on ALL orders.

Alaska, Hawaii & U.S. Territories

In most cases shipping is also free. However, larger quantities or heavier items may incur an extra shipping charge. Orders must ship via USPS so as a general rule the maximum package weight is 20 lbs and the maximum box size is 12" x 12" x 6". Ask us prior to placing an order if you have any questions about shipping charges.

If we receive an order that we are unable to fulfill at the price listed, due to size or weight restrictions, we will contact you with the best options available.

International Shipping

Currently we do not offer shipping outside the United States and it's Territories. Shipping to Canada may be available upon request. Contact us prior to placing any orders.

Handling Time of Orders

Orders are processed Mon-Fri during business hours (8am - 5pm PST) and Saturday (10am - 3pm).

Orders, in most cases, are processed and shipped the same day received, if they are received before our cutoff time of 4pm PST. Orders received after-hours will be shipped the next business day.

Some holidays may affect our order processing schedule.

Shipping Transit Times

Order typically take 2-3 business days to arrive. Fed Ex & UPS Ground, in some instances, may take up to 4 business days to arrive. We have regional warehouse locations to cut down on transit times as much as possible.

RETURN POLICY:

Our satisfaction guarantee is to offer you the best solution. Any new products can be returned for any reason. If a product is defective, you must contact us within 30 days of receiving your order. Our customer service professionals will work with you to satisfy your business needs. You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.